Privacy Policy

Last updated: January 2025

California Roof Pro ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit californiaroofpro.com or call our 24/7 dispatch line at (559) 745-1405.

Information We Collect

We collect information you provide directly to us when you call our phone number or otherwise contact California Roof Pro by phone. This may include your name, phone number, service address, project description, and any other information you choose to share with our specialists during the call.

Our website automatically collects standard technical information through cookies and server logs, including IP address, browser type, pages visited, and referring website. We do not sell, rent, or share this technical information with third parties for marketing purposes.

How We Use Your Information

We use the information you provide solely to match you with an independent local roofing provider, follow up on your project, schedule inspections, and respond to your questions. We may also use your contact information to send service-related communications about your active project.

We do not sell your personal information to third parties. We may share project-specific information with an independent local roofing provider or service-provider partner so they can prepare a quote and contact you to schedule an inspection.

Call Tracking

Calls to our phone numbers are routed through a call-tracking system that records the duration, time, and origin of each call. Calls may also be recorded for quality assurance and training purposes. By calling (559) 745-1405, you consent to call recording. If you do not consent to recording, please end the call.

Your California Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents have the right to know what personal information we collect, request deletion of personal information we hold, and opt out of the sale of personal information. We do not sell personal information. To exercise your rights, call (559) 745-1405 or send a written request via our Contact page.

Data Security

We implement reasonable physical, electronic, and procedural safeguards to protect the personal information you provide. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

California Roof Pro's services are intended for property owners and adults aged 18 or older. We do not knowingly collect information from anyone under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above. We encourage you to review this page periodically.

Contact

Questions about this Privacy Policy? Call (559) 745-1405 or visit our Contact page.